IT Support

As well as offering you software support, A-Tech Services can also offer you full support of your hardware and network. This means just one number to call for all your IT issues!

We specialise in the supply and support of Software, Hardware, Networking and Broadband. 

We know how important it is to have an IT infrastructure that works for your business, that is why with our hardware maintenance contract we become part of your team and offer the following services:- 

• Free site survey
  
• Remote support, resulting in faster resolution for your issues
  
• Anti-Virus & Network Security Support
  
• Proactive server monitoring
  

Our highly skilled and experienced engineers, speak plain English and will not baffle you with 'techie' speak, they will explain to you clearly what is happening. 

We supply a service that quietly and efficiently keeps your systems running: 

If you need more capacity, we’ll provide it;
If you want new technology, we’ll supply it;
If  something goes wrong, we’ll fix it!  

We offer the following support options:

Software Support

Unlimited telephone and dial-in support on Pegasus Opera software by fully accredited and experienced support staff with the highest level of expertise.

Remote access support (Broadband internet connection required).

Repair of corrupted data (where possible).

Hardware Maintenance

Telephone, dial-in and on-site support for hardware faults.

Replacement parts

Remote server monitoring (Optional)

Network Administration Support